Terms & Conditions

Terms and Conditions

Welcome to Flow
Please read these Terms and Conditions (“Terms”, “Terms and Conditions”) carefully before using our website and services (the “Service”) operated by Flow (“us”, “we”, or “our”). By accessing or purchasing from our website, you agree to comply with and be bound by these Terms.
1. Acceptance of Terms

By using our website or making a purchase, you agree to these Terms and our Privacy Policy. If you do not agree, please refrain from accessing or using our Service.
2. Accounts

When you create an account with Flow, you agree to provide accurate, complete, and up-to-date information. You are responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your account. Flow reserves the right to suspend or terminate accounts that provide false or misleading information.
3. Product Information

We strive to present our men’s fashion accessories—such as bracelets, lockets, rings, wallets, and sunglasses—with the highest accuracy in terms of color, design, and specifications. However, due to differences in device displays and handmade variations, minor discrepancies may occur. Flow is not liable for such variations.
4. Pricing and Payment

All prices displayed are in Bangladeshi Taka (BDT) and are subject to change without prior notice. Flow reserves the right to modify or discontinue any product or feature at any time. Payments must be made through the approved methods provided on our website. We are not responsible for errors caused by third-party payment systems.
5. Shipping and Delivery

We aim to deliver all orders swiftly and securely across Bangladesh. Delivery timelines may vary based on location and courier service. Flow is not responsible for delays or losses caused by courier services, natural disasters, or circumstances beyond our control.
📦 Delivery Time:Estimated delivery time after the parcel is picked up by the courier:
Inside Dhaka: 24 to a maximum of 72 hours

Outside Dhaka: 3 to a maximum of 5 days

🕒 Please note: Delivery time depends on the courier service. In exceptional circumstances, there may be slight delays.

6. Returns and Refunds

We value customer satisfaction. Please refer to our Return & Refund Policy on the website for detailed information about return eligibility, procedures, and refund timelines. Products must be returned in unused condition with original packaging.
7. Intellectual Property

All content on the Flow BD platform—including images, logos, product descriptions, and designs—is the exclusive property of Flow and protected under applicable intellectual property laws. Unauthorized use, reproduction, or distribution of our content is strictly prohibited.
8. Links to Other Websites

Our website may contain links to third-party sites not owned or controlled by Flow. We hold no responsibility for the content, policies, or practices of these external websites. Users access them at their own risk.
9. Governing Law

These Terms are governed by and construed in accordance with the laws of the People’s Republic of Bangladesh, without regard to its conflict of law principles.
10. Changes to Terms

Flow reserves the right to update, modify, or replace these Terms at any time. Significant changes will be communicated through our website or official social media channels. Continued use of our Service after changes take effect constitutes your acceptance of the updated Terms.
Contact Us

If you have any questions or concerns regarding these Terms and Conditions, please contact us: 📞 +880 1601-237500 📧 gowithflowbd@gmail.com 📍 Dhaka, Bangladesh

Terms and Conditions

By using our website or making a purchase, you agree to these Terms and our Privacy Policy. If you do not agree, please refrain from accessing or using our Service.2. Accounts

🕒 Please note: Delivery time depends on the courier service. In exceptional circumstances, there may be slight delays.6. Returns and Refunds

We value customer satisfaction. Please refer to our Return & Refund Policy on the website for detailed information about return eligibility, procedures, and refund timelines. Products must be returned in unused condition with original packaging.7. Intellectual Property

Our website may contain links to third-party sites not owned or controlled by Flow. We hold no responsibility for the content, policies, or practices of these external websites. Users access them at their own risk.9. Governing Law

These Terms are governed by and construed in accordance with the laws of the People’s Republic of Bangladesh, without regard to its conflict of law principles.10. Changes to Terms

Flow reserves the right to update, modify, or replace these Terms at any time. Significant changes will be communicated through our website or official social media channels. Continued use of our Service after changes take effect constitutes your acceptance of the updated Terms.Contact Us

By using our website or making a purchase, you agree to these Terms and our Privacy Policy. If you do not agree, please refrain from accessing or using our Service.
2. Accounts

🕒 Please note: Delivery time depends on the courier service. In exceptional circumstances, there may be slight delays.

6. Returns and Refunds

We value customer satisfaction. Please refer to our Return & Refund Policy on the website for detailed information about return eligibility, procedures, and refund timelines. Products must be returned in unused condition with original packaging.
7. Intellectual Property

Our website may contain links to third-party sites not owned or controlled by Flow. We hold no responsibility for the content, policies, or practices of these external websites. Users access them at their own risk.
9. Governing Law

These Terms are governed by and construed in accordance with the laws of the People’s Republic of Bangladesh, without regard to its conflict of law principles.
10. Changes to Terms

Flow reserves the right to update, modify, or replace these Terms at any time. Significant changes will be communicated through our website or official social media channels. Continued use of our Service after changes take effect constitutes your acceptance of the updated Terms.
Contact Us